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COVID-19 Guidelines

Level 4

  • Store closed, no staff to enter at any time.
  • No delivery of online purchases.
  • No face-to-face workshops or classes.

Level 3

  • Storefront closed to public except for click and collect as arranged prior over the phone.
  • No more than three team members on site at any time, with all keeping 2 metre+ distance at all times and regularly washing hands.
  • Online purchases packaged in one clean area by a staff member with freshly washed hands.
  • Click and collect and courier package handover achieved through a pre-arranged ‘place and walk away’ protocol on a table by our open window.
  • No face-to-face delivery of any workshops or classes.

Level 2

  • Social distancing required and customer numbers in store limited.
  • Customers asked to refrain from touching items they do not intend to purchase.
  • Any items touched and not purchased are wiped with disinfectant.
  • EFTPOS terminal wiped with disinfectant after every use.
  • Staff practicing social distancing and regularly washing hands.
  • Face-to-face workshops and classes offered to limited numbers, with social distancing and good hygiene practices required.


Workshops, Classes & Creative Sessions

Guidelines for attendees
  • Wash your hands as soon as you arrive at the Studio.
  • Check in with the tutor to ensure we have the correct contact tracing information.
  • Keep your social distance from other attendees.
  • Our safety plan is available should you wish to read it.
Guidelines for tutors
  • Wash your hands as soon as you arrive at the Studio.
  • Familiarise yourself with our Covid-19 Safety Plan.
  • Sterilise all touch surfaces before and after each class.
  • Ensure individual work spaces are at appropriate social distance.
  • Ensure good ventilation during workshop hours.
  • Only allow those registered for workshops or shop staff to enter the studio area.
  • Check correct contact tracing information of attendees.