Delivery / Shipping Info
COVID-19 delivery update
All of our delivery options outlined below are up-to-date for Alert Level 3 and below. If you wish to ‘click and collect’ during Alert Level 3, then please call us on (03) 398 1267 to discuss practicalities and timing.
Click and Collect
Online purchases can be collected on presentation of proof of purchase at any time during our regular store hours or whilst participating in a workshop.
New Zealand delivery of small and non-furniture items
Deliveries are processed every day the store is open. Deliveries to non-rural addresses in New Zealand can be expected within four working days of placing your order, and within six days to rural addresses in New Zealand.
Urgent delivery within New Zealand
If urgent delivery is required then please contact us on (03) 398 1267 to discuss same day or rapid services. This is a service we aspire to offer within practical realities and shipping budget limitations.
Delivery to addresses outside of New Zealand
If you are not in New Zealand and wish to purchase an item, please contact us on firstname.lastname@example.org and we will research shipping options for the requested items to your destination before purchase. We appreciate you allowing up to 36 hours for a full response.